1. I respect your privacy
Elizabeth Baldwin (ABN: 97 738 233 429) t/as Beth Baldwin (I, me, mine) respects your right to privacy and is committed to safeguarding the privacy of my clients and website visitors. I adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and, where applicable, the Notifiable Data Breaches scheme. This Privacy Policy sets out how I collect, use, disclose, store and treat your personal information.
‘Personal information’ is the information I hold that is identifiable as being about you.
2. Collection of personal information
I will, from time to time, receive and store the personal information you enter onto my website, provide to me directly or give to me in other forms. I will only collect personal information that is reasonably necessary for one or more of my functions or activities, including providing services to you.
You may provide basic information such as your name, phone number, address and email address to enable me to send information, provide updates, provide services to you and/or process your product or service order. I may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference. Where practicable, I will collect personal information directly from you. If I collect personal information about you from a third party, I will take reasonable steps to notify you in accordance with APP 5.
Additionally, I may also collect any other information you provide while interacting with me.
3. How I collect your personal information
I collect personal information from you in a variety of ways, including when you interact with me electronically or in person when you access my website and when I provide my services to you. I may receive personal information from third parties. If I do, I will protect it as set out in this Privacy Policy.
4. Use of your personal information
- I may use personal information collected from you to provide you with information, updates and my services. I may also make you aware of new and additional products, services and opportunities available to you (direct marketing). I may use your personal information to improve my products and services and better understand your needs. I will only use or disclose your personal information for the purpose for which it was collected, or for a related secondary purpose where you would reasonably expect us to do so, unless I have your consent or an exception under the APPs applies.
- I may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail. For direct marketing communications, you have the right to opt-out at any time by contacting us at beth@bethbaldwin.com.au or by using the unsubscribe mechanism provided in my marketing communications. I will process your opt-out request within 5 business days (as required under the Spam Act 2003 (Cth) for electronic marketing) and will not charge you for making an opt-out request.
5. Disclosure of your personal information
- I may disclose your personal information to any of my employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy. Personal information is only supplied to a third party when it is required for the delivery of my services or where otherwise permitted under the APPs. I take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
- I may, from time to time, need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
- I may also use your personal information to protect my copyright, trademarks, legal rights, property or safety, or that of my clients or third parties.
- Information that I collect may from time to time be stored, processed in, or transferred to countries outside of Australia, such countries to be determined based on my services and my service providers. Where I disclose personal information to overseas recipients, I will take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to that information.
- If there is a change of control in my business or a sale or transfer of business assets, I reserve the right to transfer, to the extent permissible at law, my user databases, together with any personal information and non-personal information contained in those databases. Where reasonably practicable, I will notify you before your personal information is transferred and becomes subject to a different privacy policy. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality and comply with privacy obligations equivalent to those in this Privacy Policy. The purchaser will be required to continue to handle your personal information in accordance with the APPs. I would seek to only disclose information in good faith and where permitted by law.
- By providing me with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Privacy Policy. When I disclose your personal information to third parties, I will take reasonable steps to ensure that the third party is bound by obligations to protect your personal information in accordance with the APPs.
6. Security of your personal information
- I am committed to ensuring that the information you provide to me is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
- The transmission and exchange of information is carried out at your own risk. I cannot guarantee the security of any information that you transmit to me or receive from me. Although I take reasonable steps to safeguard against unauthorised disclosures of information in accordance with APP 11.1, I cannot provide absolute assurance that personal information will never be disclosed in an unauthorised manner. In the event of a data breach that is likely to result in serious harm to any individuals whose personal information is involved, I will comply with my obligations under the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner as required by law.
7. Access to your personal information
You may request access to personal information that I hold about you in accordance with APP 12 and the provisions of the Privacy Act 1988 (Cth). I will respond to your request within 30 days from receipt. I will not charge you for making a request but may charge a reasonable fee for giving access if a substantial amount of time is required to locate, compile or provide the information. I will notify you of any applicable charges before processing your request. If you would like to access the personal information I hold about you or believe that any information I hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact me at beth@bethbaldwin.com.au.
I may refuse to provide you with access to your personal information in certain circumstances set out in the Privacy Act1988 (Cth), including where: (a) giving access would be unlawful; (b) denying access is required or authorised by law; (c) giving access would be likely to prejudice law enforcement activities, legal proceedings, or negotiations; (d) giving access would reveal my commercially sensitive decision-making processes; (e) giving access would be likely to prejudice enforcement activities; or (f) giving access would pose a serious threat to life, health or safety. If I refuse your request for access, I will provide you with written reasons for the refusal (except to the extent it would be unreasonable to do so) and inform you of the mechanisms available to complain about the refusal.
8. Complaints about privacy
If you have any complaints about my privacy practices, please send details of your complaints to me by email to beth@bethbaldwin.com.au. I take complaints very seriously and will acknowledge receipt of your complaint within 7 days and investigate and respond to your complaint within a reasonable period (usually within 30 days). If you are not satisfied with my response, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) by calling 1300 363 992, visiting www.oaic.gov.au, or writing to GPO Box 5218, Sydney NSW 2001.
9. Changes to Privacy Policy
Please be aware that I may change this Privacy Policy in the future. I may modify this Privacy Policy at any time, in my sole discretion. Where changes are material and may affect how I handle your personal information, I will take reasonable steps to notify you in accordance with APP 1.5, which may include posting a prominent notice on my website, sending you an email notification, or other appropriate means. Material modifications will be effective 30 days after I provide notice of the changes. For non-material administrative changes, modifications will be effective immediately upon posting on my website. I will update the ‘Last Updated’ date at the bottom of this Privacy Policy when changes are made. Please check back from time to time to review my Privacy Policy.
10. Website
When you visit my website
When you access my website www.bethbaldwin.com.au I may collect information including, but not limited to, your browser type, operating system, the website you visited prior to mine, IP address, pages accessed, time and date of visit, and other technical details. This data may be gathered through cookies, web beacons, and similar technologies. Although this information may not personally identify you when viewed independently, it may be considered personal information under the Privacy Act 1988 (Cth) if capable of being linked to you. I use this information in an aggregated form to analyse site usage, enhance my services, and improve user experience.
Cookies
My website may occasionally use cookies, which are small files that help identify you upon returning to my site and store details about your usage. Cookies are not harmful programs that access or damage your system. Most browsers automatically accept cookies, but you can opt to reject them by modifying your browser settings, which may affect your ability to use my website fully. Cookies may be used to analyse web traffic and improve the visitor experience.
Third-party sites
My website may include links to third-party websites not owned or controlled by me. These links are provided for your convenience and do not imply sponsorship, endorsement, or approval of these sites. Be aware that I am not responsible for the privacy practices of other websites. I advise users to read the privacy policies of each site that collects personally identifiable information when leaving my website.
Last updated 17 June 2026.